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A holistic design approach to quality

Achieving and maintaining world-class quality leadership is a top priority at Symphony. Customers trust Symphony’s air coolers to be of the highest quality and provide lasting value. This conviction is a result of our uncompromising design focus and precise attention to detail.

We believe quality leadership starts with a holistic design approach across the product development lifecycle. We prioritize quality and safety throughout design development, technology development, materials selection, manufacturing excellence, and customer support. It is this relentless quality culture that keeps us at the forefront of air cooling technology.

Quality Policy

Quality Policy

We shall maximize customer satisfaction through optimum product performance and a high degree of reliability. We shall be an efficient and effective organization functioning ethically & with elegance.

Quality Objectives

Quality Objectives

To create products distinctly innovative in design and provide optimum performance in their class.
To build quality into the design of the product.
To ensure a degree of reliability that obviates the need for further servicing or repairing so that customers enjoy trouble-free performance from the product.
To do only those things that Symphony excels in.
To carry out each activity in the simplest possible way.
To optimally employ resources, including manpower, assets and infrastructure.
To execute projects with a touch of class.
To uphold socially accepted levels of ethics.
To operate in an environment of TRUST built on mutual understanding and personal relationships.
Certifications

Certifications

European Conformity

European Conformity

Saudi Arabian Standards Organization

Saudi Arabian Standards Organization

Norma Official  Mexicana

Norma Official Mexicana

International Organization for Standardization

International Organization for Standardization

Underwriters Laboratories Inc.

Underwriters Laboratories Inc.

Certificate of Conformity for Russia

Certificate of Conformity for Russia

German Safety of Equipment

German Safety of Equipment

National Institute of Metrology, Quality and Technology

National Institute of Metrology, Quality and Technology

About

Symphony is the world's #1 air cooling company and has been cooling the world since 1939.

Products & Solutions

Coolers designed to meet the requirements of every cooling need - a quite home, busy office or busting factory.

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The encyclopedia of air cooling resources, research papers and tools.